Communication

WhatsApp reminders and updates from your garage software

Send reminders, booking confirmations and job updates to customers on WhatsApp, straight from Autopilot. The app they already check all day, so your messages get seen.

What it does

How Autopilot works with WhatsApp

Reminders on WhatsApp

MOT and service reminders reach customers in the app they actually open, so more of them book in.

Booking confirmations

Customers get their booking confirmed on WhatsApp, so they know when to bring the car in.

Job updates

Let customers know how the job is going without picking up the phone.

About WhatsApp

What is WhatsApp?

WhatsApp is the messaging app owned by Meta, used by more than two billion people around the world and by a large share of UK adults every day.

Messages arrive in the same app customers use to talk to friends and family, which makes them far harder to miss than an email.

Visit the WhatsApp website
How it works

Three steps, start to finish

  1. 1

    Connect WhatsApp

    Your UK onboarding specialist connects it with you on your kick-off call, along with the rest of your setup, so there is nothing to work out on your own.

  2. 2

    Work as normal

    Book jobs and run the workshop in Autopilot the way you do already.

  3. 3

    Customers hear from you on WhatsApp

    Reminders, confirmations and updates go out on WhatsApp, without anyone typing them.

  • No upfront cost

    Nothing to pay to get started. Just the monthly price.

  • No cost per user

    Reception, technicians and owners included, however many you add.

  • 30 days on the full plan

    Real jobs, real invoices, before you commit to anything.

  • Data moved in 48 hours

    Customers, vehicles and invoice history brought across for you.

Common questions

WhatsApp and Autopilot: your questions answered

Can Autopilot send reminders on WhatsApp?+

Yes. Autopilot can send MOT and service reminders, booking confirmations and job updates to customers on WhatsApp.

Do my customers need to download anything?+

No. Messages arrive in the WhatsApp app they already have on their phone.

Why use WhatsApp instead of email for reminders?+

Most people check WhatsApp many times a day, while reminder emails often go unread or end up in spam. A reminder that gets seen is a reminder that books a job.

Get your garage on Autopilot

See WhatsApp working with Autopilot on a 20 minute call, or start your 30 day free trial. No contracts, no setup fees, cancel anytime.

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